How to resolve LG complaints?

LG is a big company that operates in many industries, especially in technology and electronics. It is well known for its products like smartphones, tablets, and televisions. In India, LG Electronics also sells many home appliances like fridges, washing machines, and air conditioners.

But many customers are not happy with LG products and services. Some common LG complaints include faulty washing machines, AC problems, fridge cooling issues, defective stabilizers, wrong products delivered, and unfair selling practices. In this article, we will talk about these LG complaints and how they can be solved.

Common Issue Reported against LG.

No customer support: Many consumers complained about providing poor customer support service. At the time of need, they do not provide any assistance

Refund not given: Several customers living major metropolitan cities like Bangalore, Mumbai, Pune, Kolkata, and New Delhi lodged complain on Voxya regarding LG’s failure to give refunds. Even the customer care stop responding to the complaint.

Faulty Appliances: Most of the consumer come across this issue that they receive deliveries of faulty appliances or in the start, the appliances worked fine but after a month or two they stopped working.

Refused Replacement: Many consumers are disappointed when the samsung does not replace the faulty product appliances and now when they are asking for replacements, their customer’s support is playing hide and seek with them.

Replacement not provided: Many individuals dealing with defective appliances. When they request replacements, customer service do not provide replace the product infact they start playing hide and seek.

How to resolve LG complaints?

1. LG complaints should be solved step by step. If you have a problem, the first thing to do is contact LG customer care. Their support team is available 24/7 and can help with many issues. You can call the toll-free numbers 1800-315-9999 or 1800-180-9999, or send an email to cac.service@lgepartner.com to share your complaint.
2. Secondly, you can engage with LG Electronics through social media platforms which is an effective tool to file complaint. Social media serves as a powerful platform for consumers to publicly address concerns and hold companies accountable. By following LG Electronics on their social media official pages. Social media interactions often prompt swift responses from companies eager to maintain their online reputation.
3. Additionally, online consumer forums provide another resource for individuals seeking redressal for their complaints against LG Electronics. Platforms like Voxya offer consumers a centralized space to document grievances and share experiences. Filing complaints on these forums not only facilitates transparency but also increases the likelihood of achieving a satisfactory resolution. For consumers considering legal recourse, Voxya offers specialized assistance in navigating the complexities of legal proceedings.