Tuesday, September 16, 2025

How to get complaints against Urbano Fashion solved?



Urbano Fashion is known for being a youth-centric, digitally-native apparel brand that offers trendy and quality-driven clothing at affordable prices, particularly targeting the Indian market. They specialize in clothing for men and children, including items like jeans, chinos, t-shirts, shirts, jackets, and hoodies. Urbano Fashion focuses on making the latest designs and trends accessible to consumers through online marketplaces and their own website. According to the survey, many users experience complaints while shopping from it and file Urbano Fashion complaints if they do not receive a response or resolution from customer care. Here are the several steps you can follow to resolve complaints against Urbano Fashion.

Common complaints against Urbano Fashion


Bad customer service: The customers have also accused the company of its bad customer service. ⁣⁣Major complaints include its access to customer support and inconsistency in problem resolutions.

Product Quality: The quality and authenticity of the products are mostly bad at third-party sellers. ⁣ Consumers are dissatisfied with substandard or counterfeit products, which some receive. ⁣

Inconsistency size: Customers often face issues regarding the size and fitting of the products which make the consumers feel frustrated and dissatisfied.

App and Website Issues: Technical issues with the app or website, for instance, glitches or crashes while making an order can take out a toon from a user’s face.

No Refund: Not getting any refund on returning an item or on an incomplete item delivered, despite multiple follow-ups they keep on ignoring your calls and emails.


How to get complaints against Urbano Fashion solved?


Reach to customer support team

Start by reaching out to Urbano Fashion customer service department. You can typically find their contact information on their website or on your purchase receipt. Explain the issue you’re facing with your product and provide any relevant details such as your purchase date, invoice number, and the nature of the problem.⁣

Use Social Media platform

You can also contact Urbano Fashion through social media. ⁤⁤Social media have served as a channel and forum where consumers have openly raised issues and called out the companies. ⁤⁤Follow Urbano Fashion through their accounts in Facebook and Twitter. ⁤ ⁤⁤Social media sometimes gets a faster reply from their marketing/influencing team which strives to defend the reputation of the brand online.

⁤Online Consumer Complaints Forums ⁤

Online consumer forums can be very effective tool to raise your voice for grievances and seek a resolution. Websites like Voxya provide options to register a complaint against Urbano Fashion. It not only raises consumers’ voices but also supports legal action if needed. Voxya is different in terms of its complaint escalation and legal litigation process.

Fill a complaint in consumer court

If all previous attempts to seek successful help and relief from using Urbano Fashion have been unsuccessful, the final choice is to seek legal action in consumer courts. Submit complaint to the nearest District Consumer Disputes Redressal Forum through a lawyer. The process of filing a case involves submitting an official application to the consumer court with jurisdiction based on the location.

Monday, September 15, 2025

How to resolve Rapido complaints?



Rapido is an Indian ride-hailing platform that connects users with drivers for on-demand bike taxi, auto, and cab services, providing a cost-effective and convenient solution for intra-city travel, especially during peak traffic hours. The service operates through a mobile app available on Android and iOS, offering features like real-time tracking, fare estimates, and multiple payment options to facilitate first-mile and last-mile connectivity.  However, consumer face complaints against Rapido which include the misleading advertisement of services and offers, service deficiencies, non-refund of paid amounts, and overcharging. In this article, we will discuss how to resolve Rapido complaints.

Common complaints against Rapido


  • Non-Refunds: Many consumers complained about the non-refund of amounts paid for services that were not delivered. 
  • Overcharging: Customers reported instances of being overcharged by captains, sometimes significantly more than the app's estimate.
  • False Promises: Rapido advertised "Auto in 5 minutes or Rs 50 cashback" and other "guaranteed" services, but these were often not fulfilled in reality. 
  • Unresponsive Customer Support: Some users experienced unhelpful customer support, with chats being closed prematurely or automated responses being useless for their specific issues. 
  • Captain Behavior: Some Rapido captains were described as harsh, arrogant, and having indecent behavior.

How to resolve Rapido complaints?


Contact Customer Care

First, you can get in touch with Rapido customer care team via phone or app, which is available 24/7. Try the in-app support feature in the Rapido app by navigating to the "Help" section and selecting the relevant trip. If the issue isn't resolved, you can send a detailed email to their customer support team or reach out via their official website's contact section.

Utilize Social Media

Secondly, You can also engage through social media platforms which is an effective tool to file complaints against Rapido. Social media serves as a powerful platform for consumers to publicly address concerns and hold companies accountable. Tagging them on Social media sometimes get faster responses from their marketing/influencing teams aiming to protect the brand’s reputation online.

Online consumer forum

Now if you still seeking for more effective means to show your frustration and suffering, consumers have the option to file complaints through online consumer forums like Consumer Helpline and Voxya. These platforms help consumers in seeking justice and resolving disputes with companies. Voxya, in particular, is recommended for those seeking legal action against Rapido.

File a case in consumer court

If your complaint remains unresolved you may consider consulting with a lawyer and filing a lawsuit against Rapido in consumer court. Submit complaint to the District Consumer Disputes Redressal Forum through a lawyer. At Voxya You can hire a consumer court lawyer if you want to file a case in Consumer Court.

Saturday, September 13, 2025

How to resolve Xiaomi Complaints?



Xiaomi is a Chinese multinational consumer electronics and smart manufacturing company founded in 2010, known for designing, developing, and selling a wide range of products including smartphones, laptops, home appliances, and smart hardware. The company, aims to provide innovative and high-quality products at good value, focusing on a user-centric experience through both hardware and software. Despite its huge consumer base, users also received complaints such as poor after-sales service, challenges in obtaining refunds for defective products, and customers complaining about certain products not being available in stock, etc. If you are the one who is suffering from these situations and seeking a resolution for Xiaomi complaints, you can address your complaints by taking several steps.

Common Issue Reported against Xiaomi.


Refund not given: Many consumers filed complaints on Voxya about Xiaomi failing to refund the amount. Even customer support stopped responding to complaints.

Faulty products: This is the most common complaint consumers often face. They receive deliveries of faulty appliances, or, initially, the appliances work fine, but after a month or two, they stop working.

Refused Replacement: Many consumers are disappointed when the samsung does not replace the faulty product appliances and now when they are asking for replacements, their customer support is playing hide and seek with them.

Refund not received: The most common issue seen is that people don’t receive their refunds. Some individuals are not even getting the cashback they were guaranteed in certain situations.

No customer support: Many consumers complain about providing poor customer support service. At the time of need, they do not provide any assistance.


How to resolve Xiaomi Complaints?


Contact Customer Care

First, you can get in touch with Xiaomi customer care team via phone or email, which is available 24/7. You can typically find contact information on their website or on your purchase receipt. You can also visit their service center and explain your issue clearly and provide any relevant details such as the product purchased, date of purchase, and the nature of the problem and if you want to mail your concern in writing, you can mail it from the official website the most up-to-date email.

Utilize Social Media

Secondly, You can also engage through social media platforms which is an effective tool to file complaints against Xiaomi. Social media serves as a powerful platform for consumers to publicly address concerns and hold companies accountable. Tagging them on Social media sometimes get faster responses from their marketing/influencing teams aiming to protect the brand’s reputation online.

Online consumer forum

Now if you still seeking for more effective means to show your frustration and suffering, consumers have the option to file complaints through online consumer forums like Consumer Helpline and Voxya. These platforms help consumers in seeking justice and resolving disputes with companies. Voxya, in particular, is recommended for those seeking legal action against Xiaomi.

File a case in consumer court

If your complaint remains unresolved you may consider consulting with a lawyer and filing a lawsuit against Xiaomi in consumer court. Submit complaint to the District Consumer Disputes Redressal Forum through a lawyer. At Voxya You can hire a consumer court lawyer if you want to file a case in Consumer Court.