How to resolve complaints against Adidas?

Adidas is a global German sportswear and apparel corporation, founded by Adolf "Adi" Dassler in 1949. The company designs and manufactures footwear, clothing, accessories and more. Campus is known for its affordable prices and variety of styles, colors, and price points. Despite its popularity surveys reveal that many consumers file Adidas complaints. ⁤⁤Here is a step you can follow to resolve complaints against Adidas.

⁤Common complaints about Adidas ⁤

Poor Quality and Durability: Customers often experience dissatisfaction with the low quality of product and lack of durability in the item. Poor materials and weak making processes result in poor-quality shoes.

Sizing problems: There have been criticisms of inconsistent sizing, whereby the same size fits differently on different items or in different collections, thus causing problems in finding the right fit for a customer.

Stocks are not available: Sometimes, consumers feel bad when the shoess are out of stock and do not get the product at the time of need due to limited stock, which leaves them in grievance.

Refused replacement or exchange: This is happening to so many people who have received defective shoes and are now being denied exchange as the store manager is avoiding them.

No customer support: Many consumers complain about providing poor customer support service. At the time of need, they do not provide any assistance.

How to resolve complaints against Adidas? ⁤

Contact the customer support team

Start by reaching out to the Adidas customer service department. You can typically find their contact information on your purchase receipt. Explain the issue you’re facing with your product and provide relevant details such as your purchase date, invoice number, and the nature of the problem.

Utilize Social Media platform.

You can also reach out to Adidas through social media platforms which is a good tool to file complaints. Social media is a strong platform for consumers to publicly raise their concerns and make companies accountable. You can follow Campus on their social media like Facebook and Twitter. Social media posts sometimes get faster responses from their marketing/influencing teams that try to protect the reputation of the brand online.

Online Consumer Complaints Forums

Online consumer forums can be an effective platform to seek redress of grievances. Websites like Consumer Helpline and Voxya provide avenues to lodge complaints against Adidas. These platforms not only give consumers a voice but also provide legal redressal if required. Voxya, especially, is known to escalate complaints and take legal recourse.

File a case in consumer court

If all the above efforts to obtain successful aid and relief for using Adidas have been in vain, the final option is to file legal action in consumer courts. Complain to the District Consumer Disputes Redressal Forum nearest to your area through a lawyer. To file a case, present an official application to the consumer court of jurisdiction which depends on location.