How to resolve complaints against Stanza Living?

Stanza Living operates purpose-built residences that offer both private and shared room options.  It provides furnished living spaces with amenities like meals, Wi-Fi, housekeeping, and laundry, along with community activities. The concept is designed to offer a comfortable and convenient "home away from home" experience for young people living in a new city. However, many consumers face issues with Stanza Living and file Stanza Living complaints. In this article we will discuss how to resolve complaints against Stanza Living.

Common complaints against Stanza Living

• Lack of response: Numerous complaints mention that the company is unresponsive to emails, support tickets, and calls, with issues left unresolved for long periods. 
• Delayed security deposit refunds: Many users report not receiving their security deposits back within the promised timeframe, leading to stress and inconvenience. 
• Hidden and unfair charges: Residents complain about extra charges that were not clearly communicated upfront, including unexpected fees and inflated electricity rates. 
• Poor food quality: A recurring complaint is that the food served does not meet expectations and is of poor quality. 
• Poor maintenance: There are complaints about poorly maintained facilities and common areas that are not kept clean. 

How to resolve complaints against Stanza Living?

Get in touch with the company: Begin by contacting the company’s customer support team on their website or app. Search for a helpline or customer service contact number to communicate your complaint directly.

Use Social media: If you don’t get a response through traditional channels, consider reaching out to the company on social media platforms like Twitter or Facebook. Many companies have teams dedicated to handling customer complaints on social media.

Consumer Forum: If you can’t find a solution elsewhere, you can seek help from the consumer forum or consumer court. Their expertise lies in resolving consumer grievances and helping you in taking legal action.

You can get assistance from platforms such as Voxya. They focus on aiding customers in resolving complaints and offer fast help in resolving your problem.

Approach Consumer Court

If all previous efforts fail, the final option is to seek help from your Consumer Disputes Redressal Commission to take legal action as a consumer regarding the issues. Submit your complaint letter along with supporting documents to the appropriate consumer court. Despite spending lots of time and effort, utilizing Hire a lawyer service can assist in resolving issues and receiving compensation through the Consumer Court. At Voxya You can hire a consumer court lawyer if you want to file a case in Consumer Court.