How to resolve Stanza Living Complaints?

Stanza Living is a managed accommodation provider, primarily focused on providing housing for students and young professionals in India. It offers tech-enabled, fully-furnished residences with amenities like meals, internet, laundry, housekeeping, and community engagement programs. Stanza Living operates on a “managed living” concept, partnering with property owners to convert their assets into co-living spaces. Despite its reputation, many consumer receive Stanza Living complaints such as difficulties with refunding security deposits, poor customer service, hidden charges, issues with room quality and maintenance, etc. In this article, we will discuss how to resolve complaints against Stanza Living:

Common complaints filed against Stanza Living

Hidden charges:

Many users claim they were charged unexpected fees beyond the advertised rent, including onboarding charges, electricity surcharges, and additional cleaning costs.

Poor maintenance:

Complaints regarding faulty appliances, plumbing issues, and general cleanliness issues within the shared living spaces are common.

Payment Disputes: Many of the consumers also lodged their complaints regarding billing issues, including unexpected charges or problems in refunds, can arise.

No customer support: Many issues are often related to unresponsive or useless customer service. They do not provide assistance at the time of need.

Quality of Leads: Most often consumers also feel that the quality of leads for buyers generated is not of much requirement.

How to resolve Stanza Living Complaints?

Contact customer care

Initially, try to resolve the issue by reaching out to Stanza Living customer support team. They may be able to address your concerns and provide a solution. You can typically find contact information on their website or within the app.

Utilize Social Media platform

Secondly, you can engage with Stanza Living through social media platforms which is an effective tool to file complaint. Social media serves as a powerful platform for consumers to publicly address concerns and hold companies accountable. By following Stanza Living on their social media posts sometimes get faster responses from their marketing teams aiming to protect the brand’s reputation online.

Online Consumer Forum

If you still looking some other way for the solution of your problem get help from the consumer forum or consumer court. Their expertise lies in resolving consumer grievances and helping you in taking legal action.

You can get assistance from platforms such as Voxya. They focus on helping customers resolve complaints and offer fast help in resolving your problem.

File a case in consumer court.

If your problem still exist and you want to complaint through a lawyer and filing a lawsuit in consumer court. Submit complaint to the nearest District Consumer Disputes Redressal Forum through a lawyer. Hire a lawyer service can assist in resolving issues and receiving compensation through the Consumer Court. At Voxya You can hire a consumer court lawyer if you want to file a case in Consumer Court.