Sirphire is the Indian brand that offers the most stylish and trendy mobile covers at very reasonable rates. The brand provides all the latest mobile covers and ensures customer to provide quality. Each mobile back cover is made of the best quality hard polycarbonate material to provide optimum protection to your device. It targets all the age groups for mobile covers. So, they have something unique for teenagers, Boys and Girls. However, according to the survey many customers face problems regarding quality, incorrect orders received, delays in deliveries, irresponsive customer care, and issues in the return and refund process. If you encounter such issues you can file Sirphire complaints. Here are the easy steps you can follow.
Common complaints against Sirphire
Poor Quality Product: Customers often experience dissatisfaction with the low quality of apparel and lack of durability in the item. Poor materials and weak construction processes result in poor-quality clothes.
Unfit Size mobile case: There have been criticisms of sizing, whereby the same size fits differently on different mobile or in different collections, thus causing problems in finding the right fit for a customer.
No customer support: Many consumers complaints about providing poor customer support service. At the time of need, they do not provide any assistance.
Refund issues: Not receiving any refund on returning the item or on incomplete item delivered, despite multiple follow-ups they keep on ignoring your calls and emails.
Delay in delivery: Some people often report late deliveries, missed time slots, or unable to track order which causes frustration and dissatisfaction.
How to resolve Sirphire Complaints?
Contact customer care: First, contact the company’s customer care department. Look for a helpline or customer service contact number to reach out to them directly with your complaint.
Use Social media: If you don’t get a response through traditional channels, consider reaching out to the company on social media platforms like Twitter or Facebook. Many companies have teams dedicated to handling customer complaints on social media.
Send Legal Notice: If your issue is not resolved, you may want to take legal action by sending a legal notice to the company. You must be aware of the legal procedures.
Consumer Forum: You may go for the consumer forum or consumer court in case no other place offers a solution to your problem. Their special field of activity is related to solving problems with consumers and guiding you about legal actions.
You can get help from platforms such as Voxya. They focus on helping customers resolve complaints and offer fast help in resolving your problem.
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