How to resolve Ola Electric complaints?

 

Ola Electric is an Indian manufacturer focusing on electric vehicles. It is the easiest modes of transportation for individual and are widely used by people get to get around which is established in 2017. Ola Electric aims to promote EV adoption in India and worldwide to offer sustainable transportation solutions. They specialize in producing electric scooters, charging infrastructure, and battery technologies. However despite its wide usage people often face issue with OLA Electric vehicles and file Ola Electric complaints such as model of old design was provided,

tires that are in a state of weariness, problems with registering. In this article we will discuss about OLA Electric complaints and how to resolve them.

Most Common Issue Reported for Automobiles Complaints

Issue Unresolved: Most of the time consumer complaints remain unsolved by the companies or they make very delayed resolution which cause frustration to the users.

No service under Warranty: Consumers have faced instances where they did not receive the appropriate service for which they were entitled though the product was still under warranty. They did not receive a replacement for the product that was still under warranty.

Bad Customer support: A lot of individuals have expressed their concerns about the lack of response from the customer support team. If damaged found, companies’ customer support may ignore the consumer’s emails, messages, and calls.

Vehicle registration issues: One of the primary complaints is the delay in obtaining vehicle registration documents from the relevant authorities. This delay can cause inconvenience to vehicle owners, especially if they need to use their vehicles urgently.

Faulty vehicle sold: Sometimes customer is deceived by the company by selling them defective pieces, many companies does not accept this fact and do not provide any replacement and refund.

How to resolve Ola Electric complaints

Step 1: Firstly, you can contact Ola Electric customer care and support teams which are always ready to help consumers. The company provides a Customer Care Number +91–8033113311, Monday-Sunday. As well customers can convey their messages via Email at support@olaelectric.com — for any vehicle-related complaints.

Step 2: Secondly, you can also use social media platforms which is an effective and efficient way to resolve complaints. Ola Electric maintains a sight on popular social media channels like as Twitter, Facebook, and Instagram. By posting your complaint through these channels, customers can attract attention to their issues. Social media interactions also compel companies to respond rapidly to save their online reputation.

Step 3: Nowadays, people can use online consumer forums, If your problem still exists and can’t be solved and you’re seeking more ideas which is possibly a legal means, you can choose these actions too. Platforms like Consumer Helpline and Voxya are reputable platforms where consumers can put their grievances and seek justice. Voxya is a popular online consumer complaints forum to file complaint against Ola Electric.